We at R. A. Mayes Company, Inc. have created this Privacy Policy to
inform you about the user information we collect, and the manner in
which we may use, store, and/or disclose that information. This Privacy
Policy applies to the ramayes.com website (the “Website”). For the
purposes of this Privacy Policy, unless otherwise noted, the terms “we,”
“our,” and “us” include R. A. Mayes Company, Inc., ramayes.com and RA
Mayes. Use of the Website is offered to you conditioned on your
acceptance without modification of the Privacy Policy and the Terms and
Conditions of Use for the Website. We encourage you to regularly review
the Privacy Policy and the Terms and Conditions of Use for the Website,
as each may be amended by us from time to time in accordance with their
respective terms. Using the Website constitutes your understanding and
acceptance of this Privacy Policy and the Terms and Conditions of Use
for the Website.
What information do we collect and how do we use it?
When you make a purchase through the Website, we collect and store
your name, e-mail address, mailing address, payment information
(including, without limitation, credit card or debit card information
used to make such payment), phone number, fax number, company name,
and/or industry information disclosed through such process. The
information collected and stored by us will allow us to: notify you of
the status of your transaction; to take, process, or deliver the
products or services that you order; to process or obtain payment in
connection with your order; technical or other support offered in
connection with your purchase; to facilitate future renewals or
replenishments of products or services; to provide you with effective
customer service; to improve the Website, the customer experience and
the shopping experience, and related products and services; to
facilitate and improve customer service; to send periodic e-mails; to
administer a contest, promotion, survey, or other Website features; and
to undertake, with your consent, other promotional activities. We also
reserve the right to occasionally use such information to contact you
for feedback on your purchase and will collect and store such feedback
you volunteer. The information stored and collected in this process may
be necessary to provide you with required notices and it is your
responsibility to ensure that the contact information for you is current
so that such notices can be received by you. Additionally, we may use
this information to occasionally notify you about important changes to
the Website, our products, and services (including, without limitation,
updates or upgrades or new products or services), newsletters or similar
information from us, and special offers we believe you may find
valuable. Please consult the “Opt-Out and Unsubscribe” paragraph in this
Privacy Policy concerning your rights with respect to promotional
communications.
We collect information that is sent to us automatically by your web
browser. Such information typically may include your IP address, the
address of the web page you were visiting when you accessed the Website,
the name of your operating systems, the name and version of your web
browser, and the date and time of your visit. The information we receive
may depend on the settings in your web browser. Please check your web
browser settings to learn what information your web browser may send or
how to change your settings. Information collected by us in this fashion
is not used by us to identify you personally. We reserve the right to
store and use this non-personal information collected for our own
purposes, by way of example and not limitation, such as compiling
statistics to help us improve the customer experience through our
Website and make them more compatible with technologies used by our
visitors. Please consult the “Do We Disclose Any Information to Third
Parties?” paragraph in this Privacy Policy for more information.
If you request support, ask us a question or other inquiry or request
a quotation via e-mail through the Website or otherwise (each a
“Request”), we will ask you for information necessary to complete your
Request – which may include, without limitation, your name, address,
e-mail address, and information about the problem you are experiencing
such as your computer hardware or software. Your information helps us to
more effectively respond to your Requests or support needs. We will
collect and use such information, along with the e-mail address you used
to send such Request to respond to the Request, and will store such
information in the event we need to contact you in the future based on
the nature of the Request. Additionally, we may use such information
collected and stored for our own purposes, by way of example and not
limitation, to help us identify and develop improvements, updates, and
upgrades. We may also use information provided in connection with a
Request to improve our Website, customer service, to send periodic
e-mails, or to administer a contest, promotion, survey, or other Website
features. Please consult the “Do We Disclose Any Information to Third
Parties?” paragraph in this Privacy Policy for more information.
If you fill out a form on the Website, this information will be
captured and stored by us and used based on the nature of the form or to
contact you in the future based on the nature of the form. Additionally,
we may use such information collected and stored in an aggregated manner
for our own purposes, including without limitation, to help us improve
our Website, to improve customer service, to send periodic e-mails, or
to administer a contest, promotion, survey, or other Website features.
Please consult the “Do We Disclose Any Information to Third Parties?”
paragraph in this Privacy Policy for more information.
How do we protect your information?
When you place orders through the Website for products or services,
we offer the use of a secure server. The secure server software encrypts
all information you input before it is sent to us using secure socket
layer (SSL) or similar encryption. All of the information we collect and
store in our systems from customers is kept in accordance with our
policies designed to protect that data against unauthorized access. We
implement a variety of security measures designed to maintain the safety
of your personal information when you enter, submit, or access your
personal information.
Do we use cookies?
“Cookies” are small pieces of information that are stored by your
browser on your computer’s hard drive. As of the last update to this
Privacy Policy, we do not use cookies on the Website, but reserve the
right to, from time to time, use cookies or similar technologies. We
also reserve the right to use cookies or similar technologies to track
your visit to our Website. Most web browsers automatically accept
cookies or similar technologies, but the settings on your web browser
may limit or prevent that acceptance. Please check your web browser
settings to learn more about how your web browser handles cookies or
similar technologies. Even without cookies or similar technologies, you
should still be able to use most of the features on our Website.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your
personally identifiable information for any commercial purposes. This
does not include trusted third parties who assist us in operating our
website, conducting our business, or servicing you, so long as those
parties agree to keep this information confidential. However,
non-personally identifiable visitor information may be provided by us,
at our sole discretion, to other parties for marketing, advertising, or
other uses.
California Civil Code Section 1798.83 permits customers who are
California residents to request certain information regarding disclosure
of personal information to third parties for their direct marketing
purposes. We do not provide your personal information to any third party
for their direct marketing purposes without your consent.
We may, at our sole discretion, inspect server logs as part of our
commitment to security, such as detection of any attempted intrusions
into our networks. In the event there is suspected criminal conduct by a
visitor, we further reserve the right to share these logs (which will
contain the IP addresses of our visitors) with the appropriate
authorities, who could utilize such information to trace and identify
individuals. Additionally, we may disclose your personal information,
without notice, where we are required to do so by law or in the
good-faith belief that such action is necessary to: (a) conform to the
edicts of the law or comply with legal process served on us or the
Website; (b) protect and defend our rights or property; and (c) act
under exigent circumstances to protect the personal safety of us, our
customers, Website users, or the public.
Please be aware that we may provide links to third-party websites as
a service to our users and that we are not responsible for the content
or information collection practices of those sites. These third party
websites may have privacy policies that differ from our Privacy Policy.
We encourage you to review the privacy statements of websites you choose
to link to from us or our Website so that you can understand how those
websites collect, use and share your information. We are not responsible
for the privacy statements or other content on websites outside of the
Website.
Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children’s
Online Privacy Protection Act); we do not knowingly collect, either
online or offline, personal information from persons under the age of
thirteen. Our Website, products, and services are all directed to people
who are at least 13 years old or older. No one under the age of thirteen
may use the Website unless supervised by a responsible adult.
Online Privacy Policy Only
This online privacy policy applies only to information collected
through our Website and not to information collected offline.
Your Consent and Amendments to the Privacy Policy
By using our Website, you consent to this Privacy Policy and the
collection and use of the information described herein in the manner set
forth in this Privacy Policy. This Privacy Policy is subject to
amendment by us at any time, at our sole discretion, provided that, if
we change our Privacy Policy, we will post those changes on this page so
that you are always aware of what information we collect, how we use it,
and under what circumstances we disclose it. We encourage you to review
our Privacy Policy regularly.
Opt-Out & Unsubscribe
We respect your privacy and will provide you the opportunity to
opt-out of receiving announcements of certain information sent to you.
Users may opt-out of receiving any or all communications from us by
contacting us here: info@ramayes.com
Governing Law
This Privacy Policy and any privacy notices provided hereunder are
governed by the laws of the State of Colorado, United States of America,
without regard to its conflict of law principles.
Severability
If any part of this Privacy Policy is determined to be invalid or
unenforceable pursuant to applicable laws, rules, and/or regulations,
then the invalid or unenforceable provision will be deemed superseded by
a valid, enforceable provision that most closely matches the intent of
the original provision and the remainder of the Privacy Policy shall
continue in effect.
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